This guarantee applies to FinancialExams and to its authorized resellers! We are so confident in our products, we are prepared to offer the following guarantee to YOU our valued customer. If you do not pass your certification exam after one attempt, you will be eligible for a refund or a lifetime of CFA Certification Success System products of equal or lesser value!

Registered product purchasers can choose between one of the following 3 options.

1. Receive a free FinancialExams product of less or equal value.
2. A refund on purchase. (Excluding shipping, handling, and activation fees)
3. Upgrade to the LifeTime Classroom Certification Success System with a discount.

To Qualify for the Guarantee you must MEET these requirements and perform these tasks:

1. Register your purchase at www.FinancialExams.com web site before taking the Real Exam.
   Register on the FinancialExams website at http://www.financialexams.com/MyAccount/AccountSettings/tabid/63/Default.aspx
2. Fail the corresponding CFA Level exam once.
3. Contact FinancialExams within 15 days of receiving your failing score for the RMA # and to claim this guarantee.
4. Send notification email to support@financialexams.com with RMA # plus reason for return.

Ship the following to claim your refund.

• RMA # from call or returned email
• A Copy of the Document identifying the exam scores failed attempt
• Proof of passing score on the FinancialExams Simulated Exam
• Return this Manual and other written material to this address
  
  Financial Exams
  Attn: Bruce Moran
  1103 Middlecreek St.
  Friendswood, TX 77546

888-992-3131  support@financialexams.com
281-992-3131  
281-482-5390 Fax  http://www.financialexams.com

All NON-failing returns accepted by financialexams.com will carry a 25% restocking fee.

CFA Lifetime classroom memberships will provide the candidate with all updates for all purchased products as needed.

Important:

• Lifetime classroom members DO NOT qualify for the money back guarantee.
• Lifetime members DO qualify for a lifetime of support and classroom products until each of the CFA level exams have been passed and the CFA certification has been obtained.

Thank you for using the Financial Exams CFA Certification Success System Program.